Frequently Asked Questions
Set Up and Options
- Can I forward e-mail messages from another e-mail service to my e-mail from Network Solutions?
- Why can I only forward my e-mail to one address?
- How do I set up mail forwarding?
- How do I set up an auto-reply?
- What is the Catch-All E-Mail option?
Question 1:
Can I forward e-mail messages from another e-mail service to my e-mail from Network Solutions?
Answer:
Yes you can! Simply log into your other e-mail account and set it to forward to your e-mailbox. For further assistance, contact Customer Service at http://goto.networksolutions.com/contactus.
Question 2:
Why can I only forward my e-mail to one address?
Answer:
At this point, our e-mail supports the ability to forward mail to a single external address.
Question 3:
How do I set up mail forwarding?
Answer:
- Click on the Options button
- Click on the Forwarding button
- Enter the e-mail address you want the e-mail forwarded to in the Forward To: text box
- To keep copies of forwarded messages, simply click on the checkbox provided
- Click on Start to begin forwarding e-mail to another address
Question 4:
How do I set up an auto-reply?
Answer:
- Click on the Options button
- Click on the Automatic Reply button
- Enter the desired subject line and message in the text boxes provided
- To activate the Automatic Reply, click on the Start button
Question 5:
What is the Catch-All E-Mail option?
Answer:
A catch-all is an e-mailbox that catches any e-mail that is not specifically addressed to a defined mailbox. The catch-all option is useful for intercepting mail that is improperly addressed, such as misspelled variations of your user name (sles@example.com, as opposed to sales@example.com).