Frequently Asked Questions
Security
- Why do I receive multiple warnings from Microsoft® Internet Explorer when I log into Webmail?
- What is the difference between a secure login and a standard login page?
Question 1:
Why do I receive multiple warnings from Microsoft® Internet Explorer when I log into Web Mail?
Answer:
Our "Secure Login" feature establishes a secure connection to the e-mail server before you enter your user name and password, checks the information submitted, and returns you to a standard connection as your Inbox is displayed. Microsoft® Internet Explorer is installed with several security features turned on by default. One of those features warns you as you establish a secure connection to a Web site, and again when you leave the secure connection.
If you would rather not be notified each time you enter or leave a secure connection, simply modify the settings in Microsoft® Internet Explorer as detailed below:
- Click TOOLS
- Click INTERNET OPTIONS
- Click the ADVANCED tab (at the top of the Internet Options dialogue box)
- Scroll down to the "Security" options
- Clear the check box to the left of the "Warn if changing between secure and insecure mode"
- Click OK
Question 2:
What is the difference between a secure login and a standard login page?
Answer:
The standard login page uses a simple script to pass your login credentials (user name and password) to the mail server. It is possible that if someone were to intercept this transmission of packets, the user name and password would be compromised.
The secure login page utilizes a Secure Sockets Layer (SSL) to encrypt the user name and password before passing them to the mail server. With a secure login, any packets that might be intercepted are in an encrypted format that will be unreadable.
The secure login page is recommended for users who are particularly concerned about security.