Frequently Asked Questions

Browser Compatibility

The following browsers have been tested and are known to work with e-mail from Network Solutions:

• Microsoft® Internet Explorer 6
• Netscape® 4.7
• Netscape® 6.2
• Netscape® 7.x
• Opera® 6
• Mozilla® 1.7.x

To use your Web browser with e-mail from Network Solutions:

1. Your browser must fully support HTML 4.0, including cascading style sheets (e.g. Netscape® 4.x and above; Internet Explorer 4.x and above, etc)
2. JavaScript 1.3 is required and must be enabled
3. Secure Socket Layer (SSL) version 2 is required to login using SSL (for the secure login feature)

To enable JavaScript, follow these instructions:

Internet Explorer

1. Click TOOLS
2. Click INTERNET OPTIONS
3. Click the SECURITY tab at the top of the Internet Options dialogue box
4. Click CUSTOM LEVEL
5. Scroll down and make sure the following items are enabled:
6. Run ACTIVE-X Controls and Plug-ins
7. Script Active-X controls marked safe for scripting
8. Click OK
9. Click OK

Netscape

1. Click EDIT
2. Select PREFERENCES
3. Click ADVANCED
4. By default the following should be checked; if not place a check beside them
5. Enable JAVA
6. Enable Javascript for Navigator
7. Enable Javascript for Mail & Newsgroups
8. Click OK

To enable SSL version 2.0, follow these instructions:

Internet Explorer

1. Click TOOLS
2. Click INTERNET OPTIONS
3. Select the ADVANCED tab at the top of the Internet Options dialogue box
4. Scroll down to the SECURITY section
5. Place a check mark in the box to the left of SSL 2.0
6. [Optional: Place a check mark in the box to the left of SSL 3.0]
7. Click OK

Netscape

Netscape SSL should be enabled by default. If it has been disabled, follow these instructions to enable it:

1. Click EDIT
2. Select PREFERENCES
3. Double click PRIVACY & SECURITY
4. Click SSL
5. Put check marks beside "Enable SSL 2.0", "Enable SSL 3.0", and "Enable TLS"
6. Click OK