How to Update your Existing E-Mail Software to work with Network Solutions

Network Solutions requires customers to enable SMTP Authentication in order to send mail from e-mail programs installed on your computer such as Outlook®, Outlook® Express, and Eudora®.

If you are running Microsoft Outlook® or Outlook® Express on a Windows® Operating System, you may choose to use the following link which will automatically run a program that will update the setting appropriately: http://www.networksolutionsemailpopwizard.com/

Instructions to update your setting manually

E-mail software you can set up to access your e-mail on your PC

• Microsoft Outlook® Express (PC)
• Microsoft Outlook® 2003 and 2002/XP (PC)
• Outlook® 2000 and Outlook® 98 (PC)
• Eudora® 6.x (PC)
• Netscape Messenger® 7.x (PC)
• Netscape Messenger® 4.x (PC)

E-mail software you can set up to access your e-mail on your Mac

• Mail for OS X (Mac)
• Eudora® 6.x (Mac)
• Microsoft Outlook® Express for OS 9 (Mac)
• Mozilla® Thunderbird

Microsoft Outlook® Express (PC)

To turn SMTP Authentication setting on:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Double-click the Network Solutions' Mail account (e.g. mail.example.com)
4. Select the "Servers" tab.
5. Check the box next to "My Server Requires Authentication."
6. Click "OK"

To change the Port Address for the Outgoing Mail Server:

1. From the Tools menu, choose "Accounts."
2. Select the "Mail" tab.
3. Double-click the Network Solutions' mail account (e.g. mail.example.com)
4. Select the "Advanced" tab.
5. In the Server Port Numbers section, modify "Outgoing mail (SMTP):" to "2525".
6. Click "OK"

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Microsoft Outlook® 2003 and Outlook® 2002/Outlook® XP (PC)

1. From the Tools menu, select "Email Accounts."
2. Select "View or change existing email accounts" and click "Next."
3. Select your Network Solutions Email account and click the "Change" button on the right.
4. Click the "More Settings..." button in the bottom-right corner of the E-Mail Accounts window.
5. In the Internet Email Settings window, click the "Outgoing Server" tab. Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked.
6. Click the "Advanced" tab and make sure that you have not selected "This server requires a secure connection (SSL)" under the incoming (POP3) or outgoing (SMTP) port settings.

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Microsoft Outlook® 2000 and Outlook® 98 (PC)

Network Solutions' Outgoing Mail Servers require authentication. To turn this setting on:

1. From the Tools menu, choose "Accounts."
2. Select click the Network Solutions' Mail account (e.g. mail.example.com) and click "Properties."
3. Select the "Servers" tab.
4. Check the box next to "My Server Requires Authentication."
5. Click "OK."

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Eudora® 6.x (PC)

1. Click on the "Tools" menu and select "Personalities."
2. Right-click on the mail Personality to modify and select "Properties"
3. Check the box next to "Authentication Allowed"
4. Click "OK" when you are done.

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Netscape Messenger® 7.x or 6.2 (PC)

Setting up the outgoing (SMTP) server

1. Open Netscape®
2. Click the mail icon in the lower left corner
3. Click EDIT
4. Click MAIL AND NEWSGROUP settings
5. For the Outgoing (SMTP) mail server please enter the server name for your ISPs outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).

Setting up the incoming (POP3) server

1. Open Netscape®
2. Click the mail icon in the lower left corner
3. Click EDIT
4. Click MAIL AND NEWSGROUPS settings
5. Click on "Outgoing Server (SMTP)," which is located on the left side of the screen.
6. Place a check mark in the box next to "User Name and password." Enter the User Name (your complete E-mail address). Click the "OK" button.
7. Enter your email address for "User Name"

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Netscape Messenger 4.x

1. Open Netscape Messenger.
2. Click on the "Edit" menu item.
3. Then select "Preferences" from the pull-down menu.
4. Click on "Mail Servers," which is located on the left side of the screen.
5. Ensure that your full email address is entered in "Outgoing mail server user name:"
6. Click "OK"

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Mail for OS X (Mac)

1. Open the Mail program
2. From the MAIL menu, choose PREFERENCES
3. Click the "Accounts" icon.
4. Click on the appropriate account, and then click the "Edit" button.
5. Click "Options"
6. Select "Password" from the "Authentication" setting.
7. Enter your email address as the username.

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Eudora 6.x (Mac)

1. Open Eudora
2. From the EUDORA menu, select PREFERENCES

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Microsoft Outlook Express for OS 9 (Mac)

1. Using the Tools menu in Outlook Express, select the Accounts option. Select the Mail tab in the resulting window.
2. Select the POP/SMTP account which you will be changing and then click the Edit button.
3. Select "Click here for advanced setting options"
4. Check the box next to SMTP server requires authentication . Ensure that the radio button for "Use same settings as incoming mail server" is selected.
5. Click "OK'

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Mozilla Thunderbird

1. Click on the "Tools" menu and select "Account Settings…"
2. Select "Outgoing Server" on left side.
3. Highlight server to modify and click "Edit"
4. Ensure that the checkbox for "Use Name and Password" is selected
5. For "User Name", enter your full email address.
6. Click "OK"

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